Shipping & Returns

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Free Shipping:  

  • Only applies for regular ground shipping within the continental USA
  • Not  valid for oversized products (over 100 LBS or packages that need to be shipped via freight) 
  • Not valid for shipments going to Alaska, Hawaii, Puerto Rico or other non-continental US dependencies. 
  • Free shipping is for orders of $95.00 and up



Returns Policy:

Electronic parts cannot be retuned under any circumstance. 

Are conditioners are subject to a 25% re-stocking fee regardless of when they were ordered. 

You may return most new, unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Refund Requirements:

 To receive a refund for the product(s) being returned, please make sure of the following: 

 -Product(s) being returned cannot have been installed.

-Electronic devices being returned must be new or have not been installed. 

 -The product(s) must be free from damages, scratches and/or defects.

 -Product(s) must be in resalable condition.

 -Original manufacturer packaging for the product(s) is required to be returned such as manuals, accessories, packaging materials, etc.

 -All free or gift product(s) including accessories must be included with your return.

 -Writing or labels added to the original manufacturer packaging is strictly prohibited.

 -All product(s) that are freight bound must be returned via freight carriers.

 - Sanitation products that have been installed cannot not be returned. 


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.